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Welcome to HSS Medical Supply
People you know. Products you need.
Have a question? Call us at +1 (833) 477-1001
Try our Customer Portal for a new and improved shopping experience!
At HSS Medical Supply, we combine decades of industry experience with a hands-on, relationship-driven approach to serving physician offices across the country. From everyday clinical supplies to medical equipment and pharmaceuticals, we help practices stay stocked, efficient, and focused on patient care.
Reliable Supply | Experienced Support | Real Relationships
Beyond Medical Supplies and Equipment
Our team isn’t just here to ship boxes — we’re here to solve problems, streamline purchasing, and be a trusted resource for your practice.
- Gloves, Table Paper, Needles
- Pharmaceuticals
- Physician Office Equipment
- Personal Protective Equipment (PPE)
- Wound Care Products
- Orthopedic Supplies
- Dermatology Supplies
Shop Our Best Sellers
The People Wholesale Medical Supply Store
Beyond Medical Supplies and Equipment
Our job goes beyond shipping you bulk boxes of vital surgical, medical, dental, and emergency supplies. We’re your care partner, and we handle the backend of making sure your clinical setting has the supplies needed to run smoothly.
We deliver necessities on time:
- Gloves.
- Medical Tape.
- Respiratory Equipment.
- PPE.
- Wound Care Products.
- Orthopedic Supplies.
- Specimen Collection Supplies.
- Pharmaceutical Supplies
- And Much More!
Our extensive medical product and DME supply store ensures that we have what you need, when you need it. We see it as part of our duty to help you run an efficient clinic in today’s fast-paced environment.
The Practical Hospital Supply Store
You need timely deliveries of high-quality medical supplies, not confusing supply forms and another thing to manage. Our expert team ensures a smooth ordering experience, whether you want to auto-ship the same supplies regularly or create each order from scratch.
With 20,000 options available, we deliver to facilities throughout New York, Massachusetts, North Carolina, and New Jersey. The more we care about your goals, the more you can do for your patients.
That’s why you can count on us to have what you need and get it to you fast. We care, and we know what supply delays do to patient care. That’s why we do more than pack the boxes with supplies and durable medical equipment. We aim to be another team member in the care environment.
People You Know, Always
Our business model as a distributor is built on relationships, so you can count on our team members to understand your clinical needs, recommend solutions, and troubleshoot with you. We’re committed to building a relationship, not a transaction history. You’ll get to know our team, and we’ll provide the best support you’ve ever experienced.
FAQ – Frequently Asked Questions
Ordering
Do I need an account to place an order?
You can browse our catalog without an account, but creating a free account allows you to view pricing, shop our New Customer Portal, track orders, save shipping addresses, and reorder items faster.
How do I place an order?
For new customers, call us at +1 (833) 477-1001 or emailed us at info@hssmedicalsupply.com to create a customer account and get access to a dedicated sales rep to assist you with your purchasing. For an enhanced Customer Experience, use our New Customer Portal to easily add items to your cart, proceed to checkout, view order history, and enter payment details. You'll receive an order confirmation email once your purchase is complete.
Can I place an order over the phone?
Yes, our dedicated sales team can help you place an order or answer any product questions. See the Contact Us section below.
Can I get a quote before ordering?
Yes, contact our sales team with the products and quantities you need and we'll provide a custom quote at the best price.
Shipping & Delivery
How long does shipping take?
Standard orders ship same day if order is placed before 2:00pm EST and arrive next day, depending on your location. Further distances may take longer subject to UPS restrictions. For more information on a specific order, please see the Contact Us section below.
How can I track my order?
Once your order ships, you'll receive a tracking number by email. You can also view order status by logging into your Customer Portal.
Do you offer free shipping?
Yes, for a limited time, we are offering FREE SHIPPING on all online orders.
Returns & Exchanges
What is your return policy?
Items may be returned within 30 days of delivery in unused, original condition.
How do I start a return?
Contact customer service with your order number, and we'll provide return instructions and a return authorization if applicable.
Products
Do you require a medical license for any items?
Yes, for all pharmaceutical items we require a valid medical license on file. Please Contact Us for more information.
Are you a part of any Group Purchasing Organizations (GPOs)
Yes, we participate on Vizient, ProVista and NuEdge GPOs. This allows us to purchase and sell our products at cheaper prices. For more information on signing up for a GPO, please see the Contact Us section below.
How do I know which product is right for my needs?
Our sales reps have been in the industry for an average of 25 years. If you're unsure, contact our team and we're happy to help you choose the right item.
Payment
What payment methods do you accept?
Check, ACH, Credit Card (Visa, Mastercard, American Express, Discover)
About Us
What Certifications Do Products Hold?
We carry over 20,000 products, from surgical instruments to laboratory supplies. If you would like more information on a specific product, please get in touch with our team.
How are Supply Chain Disruptions Handled?
We do our best to minimize supply chain disruptions through strategic stocking. In the event of a specific supply chain disruption, we’ll work with you to find the right alternative that fits your clinical needs.
What Kind of Support is Available?
Your success is our business, so you can call us for everything from ordering assistance to tricky medical exam table setups. We’re here to take care of you so that you can focus on your patients.
Contact Us
How can I reach customer support?
Phone: +1 (833) 477-1001
Email: info@hssmedicalsupply.com
Hours: Mon-Fri 9am-5pm
Address: 150 Rodeo Drive, Edgewood NY 11717
HSS Medical Supply is neither affiliated nor associated with the Hospital for Special Surgery
Copyright © 2026 HSS Medical Supply. All rights reserved.